Frequently Asked Questions

On this page, you’ll find our frequently asked questions about your stay in our apartments. Here, you’ll find quick answers to questions about arrival, amenities, or your stay. If you still can’t find what you’re looking for or if any information is missing, please let us know—we’re always happy to help and regularly update this information to ensure our guests feel completely at home.

Address:
Apartment Dahoam, Bischof-Knaus-Weg 2c, 6166 Fulpmes
Our house, Bischof-Knaus-Weg 2b, 6166 Fulpmes

 

Bedding:
Everything is already provided in the apartment. You don’t need to worry about anything in this regard.

 

Bicycle storage:
The bicycle storage room (which serves as the ski storage room in winter) is located at the Dahoam apartment in the carport right next to the main entrance door. You can store your bicycles here in the summer;

 

Bus routes:
You can find all bus routes at vvt.at or via the VVT app.

 

Bus stops:
The nearest bus stop—Medraz Dorf—is about 300 meters from the apartments. The Medraz Stille bus stop is also nearby.

 

Check-in:
You can check into the apartment on the day of arrival starting at 3:00 PM.

 

Check-out:
You may use the apartment until 9:30 a.m. on the day of departure.

 

Coffee Maker:
A Philips Senseo coffee maker is available in your apartment. You will need coffee pods to use it. If you prefer, we can also provide a drip coffee maker.

 

Contact:
If you have any questions or issues, please feel free to contact us:
Marlene’s phone number: +43 (0)650 2 609 706
Christian’s phone number: +43 (0)677 621 449 89


Electric vehicle charging station:
There is 1 electric vehicle charging station available at our HOAMAT parking lot. The price per kWh is €0.40. We will provide you with the charging card.

 

Innsbruck:
You can find information about the city of Innsbruck and its sights at:

https://www.innsbruck.info/sehenswuerdigkeiten.html

 

Key:
You can pick up the key to your apartment at our location (Bischof-Knaus-Weg 2b).

 

Laundry service:
We’re happy to wash your laundry for a fee of €15 per washing machine (8 kg). Please contact Marlene either by phone or via WhatsApp. We’ll bring you a laundry basket, and you’ll get your laundry back as soon as possible.

 

Parking:
There is one free carport space per apartment in front of the apartment building.

 

Payment:
You can pay on-site on the day of arrival in cash or by card. It is also possible to transfer the money to our account in advance. Whichever option works best for you.

 

Pets:
Pets are not allowed.

 

Phone numbers - how to reach us:
Marlene: +43 (0) 650 2 609 706
Christian: +43 (0) 677 621 449 89

 

Pillow Exchange:
Sometimes a pillow just doesn’t feel right. If anyone has issues with their pillow, please come see me and we’ll look for suitable alternatives together.

 

Ski Areas - Distances:
The Schlick 2000 ski area is 2.8 km away.
The Serlesbahnen ski area is 4.6 km away.
The Elferlifte ski area is 4.9 km away.
The Stubai Glacier is 22.6 km away.

 

Smoking:
The Dahoam apartment building consists exclusively of non-smoking apartments. The designated smoking area is your terrace.

 

Ski storage room:
The ski storage room (which serves as a bike storage room in summer) is located at the Dahoam apartment in the carport right next to the main entrance door. You will also find a ski boot warmer there.

 

Stubai Super Card – VALID ONLY FROM MAY TO NOVEMBER:
A highlight. The Stubai Super Card is available upon your arrival and is included in the price. The Stubai Super Card includes free use of all mountain railways and public transportation, numerous discounts, and much more….
https://www.stubaital.at/sommer-stubaital/stubaier-super-card

 

Stubai Valley:
On the website

https://www.stubai.at/

you’ll find plenty of information about the Stubai Valley

 

Towels:
These are already provided in the apartment. You don’t need to worry about anything in this regard.

 

Visitor’s tax:
€4.80 per person per day for everyone aged 15 and older. This amount is not included in the apartment price.

 

Wi-Fi:
Free Wi-Fi is also available in the apartments. You will receive the passwords upon arrival.